Coverage Summary

Dillo Turbo, distributed in the United States by Proturbo LLC (Austin, Texas), warrants each new turbocharger sold under the Dillo Turbo brand to be free from defects in materials and workmanship under normal use and proper installation, subject to the terms below.

Warranty Period

The warranty period is twenty-four (24) months from the date of invoice issued by Proturbo LLC or an authorized Dillo Turbo dealer. The invoice date — not the installation date — establishes the start of coverage.

A valid invoice or order number is required for any claim. Keep proof of purchase on file; without it, coverage cannot be verified.

What's Covered

This warranty covers defects in materials and workmanship of the turbocharger assembly, including:

• Center housing rotating assembly (CHRA) defects
• Compressor and turbine wheel manufacturing defects
• Bearing system failures not caused by oil supply issues
• Internal oil leaks due to seal defects (when installed correctly)
• Actuator or wastegate mechanical defects (electronic actuators on VGT/VNT units covered against manufacturing defects only)
• Balancing defects causing vibration or premature wear

What's Not Covered

This warranty does not cover damage or failure caused by any of the following:

• Foreign object damage (FOD) from debris entering the compressor or turbine
• Oil-related failures — contamination, restricted supply, low pressure, delayed priming, incorrect oil grade, or extended oil change intervals
• Improper installation, including missing pre-lube, reused gaskets, blocked drains, or kinked oil lines
• Over-speeding or over-boosting from chip tuning, deleted intercoolers, modified wastegates, or aftermarket ECU changes beyond OE specification
• Excessive exhaust gas temperatures (EGTs) from injector, fuel system, or EGR faults
• Worn or failed related components — air filter, intercooler, charge piping, exhaust restrictions, DPF/cat blockage
• Damage caused by shipping, dropping, or mishandling after delivery
• Any unit that has been disassembled, modified, repaired, machined, or tampered with
• Cosmetic wear, paint, decals, or labeling
• Use in competition, racing, or off-label applications
• Acts of nature, accidents, fire, flood, or vandalism

First Claim — No Questions Asked

On the first warranty claim for a given account or end-user, Dillo Turbo offers an expedited, no-questions-asked replacement, provided that all of the following conditions are met:

1. The unit is returned to Proturbo LLC and physically received by our facility
2. The unit has not been disassembled in any way
3. The unit has not been modified, machined, or tampered with
4. The unit shows no damage from misuse, including damage from being dropped, shipped without adequate protection, or otherwise mishandled
5. The claim is within the 24-month warranty window from the invoice date
6. A valid invoice or order number is provided

Note: If the returned unit is found to be disassembled, modified, or damaged due to mishandling, the first-claim policy does not apply and the unit will be processed under the standard inspection procedure (Section 06).

Subsequent Claims

Any warranty claim after the first on the same account or end-user requires a complete technical inspection before a replacement or credit is issued.

1. Return Received The returned unit arrives at our Austin, TX facility and is logged into the warranty queue.
2. Inspection Begins A qualified technician disassembles the unit and inspects the CHRA, wheels, bearings, seals, shaft, and housings for the failure mode.
3. Findings Reported We document the root cause — defect, FOD, oil starvation, over-speed, contamination, installation error, etc. — and share findings with the customer.
4. Resolution If covered, a replacement is shipped or credit is issued. If excluded, the customer is offered the option to have the unit returned or scrapped.

Installation Requirements

To maintain warranty coverage, the turbocharger must be installed by a qualified technician following industry best practices, including:

• Replacing the engine oil and oil filter with manufacturer-approved fluids
• Inspecting and replacing the oil feed and return lines as needed; verifying unrestricted flow
• Pre-lubricating the turbocharger before initial startup
• Cranking the engine with fuel disabled until oil pressure is established
• Cleaning or replacing the intercooler and charge piping to remove any residual oil or debris from the previous failure
• Verifying the air filter and intake system are clean and sealed
• Confirming the exhaust system, DPF/catalyst, and EGR are free of restriction
• Allowing proper warm-up and cool-down cycles during break-in

Failure to follow these requirements may result in damage not covered under this warranty.

How to File a Claim

1. Contact Us Call 512-992-0000 or email sales@proturbo.us with your invoice/order number, the part number, and a brief description of the failure.
2. Receive RMA We'll issue a Return Merchandise Authorization (RMA) number and shipping instructions. Do not return any unit without an RMA — unauthorized returns may be refused.
3. Package & Ship Drain the oil, cap all ports, and pack the unit securely in its original or equivalent packaging. Include the RMA paperwork. Shipping is the buyer's responsibility.
4. Track Your Claim You'll receive confirmation when the unit is received and updates as it moves through inspection or first-claim processing.

Dealers & Wholesalers

Legal & Limitations

Sole & Exclusive Remedy

The remedies set forth in this warranty (replacement or credit) are the buyer's sole and exclusive remedy for any defect, and are in lieu of all other remedies, whether in contract, tort, or otherwise.

Limitation of Liability

To the maximum extent permitted by law, Proturbo LLC and Dillo Turbo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, loss of use, downtime, inconvenience, or damage to other property, arising out of or related to the product or this warranty, even if advised of the possibility of such damages. In no event shall the total liability exceed the original purchase price of the unit.

Disclaimer of Other Warranties

Except as expressly stated in this document, Proturbo LLC and Dillo Turbo make no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties or limitation of incidental or consequential damages, so the above limitations may not apply to you in full.

Non-Transferable

This warranty extends only to the original purchaser shown on the invoice and is not transferable to any subsequent owner of the unit or the vehicle in which it is installed.

Governing Law

This warranty is governed by the laws of the State of Texas, without regard to its conflict-of-laws provisions. Any dispute shall be resolved exclusively in the state or federal courts located in Travis County, Texas.

Updates

Proturbo LLC reserves the right to update this warranty document at any time. The version in effect on the invoice date governs the unit purchased.