All Proturbo products are backed by a one (1) Year Limited Warranty.
All Warranty claims must be authorized by Proturbo LLC Either by calling us at 512-992-0000 or email at sales@proturbo.us
The one (1) Year Limited Warranty covers all manufacturer defects.
Any modification to the Proturbo / Proturbo Reman product voids the one (1) Year Limited Warranty.
The one (1) Year Limited Warranty does not cover :
Failures due to Improper installation or Maintenance
Failure due to Lack of low or contaminated lubricant
Over-temperature operation
Using liquid gasket or sealing compounds
foreign object Damage
abuse, accidents, coating, fire damage, crash damage, shipping damage, improper component fitment, etc.
There are no other warranties stated or implied that extend beyond that described above or warrant fitness for a particular purpose other than stated for a given item. Please contact Proturbo or your dealer concerning warranty claims.
Once the warranty claim is authorized Proturbo will provide the customer with a prepaid UPS Ground shipping label
Diagnostic and resolution of the claim will be made within 3 to 5 business days
A credit or replacement of the unit will be sent if the unit is under warranty
No labor or ‘inconvenience’ charge may be included in any claims.
When an item is sent to the manufacturer for a warranty claim, Proturbo will not provide a replacement. It is the Manufacturer’s discretion whether they will replace the item, or not.
